How does pre-order work?
Our pieces are made by makers around the world, with a level of care that can’t be rushed. Pre-ordering reserves yours from the next batch, which is often already finished and on its way to our warehouse.
When will my pre-order ship?
Your estimated ship date reflects when the next batch is expected to arrive at our warehouse, plus time for us to inspect each piece and pack it up for you. You’ll see the date on this page once you’ve chosen your options. See the full list here.
What if I order in-stock
and pre-order items?
You can choose at checkout:
- Ship in-stock items before pre-order items: Your in-stock items head out right away, and your pre-ordered pieces follow once they arrive.
- Ship all items together: Everything goes out in one delivery, on the date shown at checkout.
When am I charged,
and can I cancel?
You’ll be charged when you place your pre-order, which secures your spot. If you decide you’d rather not wait, reach out to us anytime before it ships for a full refund.