Get in touch.
Have a quick question? We're here to help from 9am to 5pm EST. We also accept emails through our Live Chat if it's outside of the working hours.
Give us a call and leave a message with your name and order number. We'll give you a call back within 1-2 business days.
Stop by our Toronto and Vancouver stores to see us in person.
A complimentary one-on-one virtual experience, wherever you are.
Frequently Asked Questions
Where do you ship?
HOW MUCH DOES IT COST TO SHIP?
WHEN WILL MY PRODUCT SHIP OUT?
Where do I check the status of my order once it’s shipped?
What's your return policy? How do I return my product?
What if my dinnerware is damaged when it arrives?
What should I do with the packaging when my order arrives?
Do you have an extended return policy for the holidays?
Live with us for 30 days.
We want you to love having us around. If we’re not the right fit for your home, we have a 30-day money back guarantee—used or unused. Be sure to hang onto the original packaging to make the return process smoother.
Visit our stores.
Join us in-store to experience our full product range in-person and get a personalized shopping experience. Our hosts are ready to answer your questions, recommend pieces for your home and help you style everything for your next dinner party.